Concerns & Suggestions

Quality Medical Care in a Supportive & Compasionate Environment

Our goal is to give our patients quality medical care in a supportive and compassionate environment.  We hope your stay with us will be as pleasant and comfortable as possible. 

While we take great pride in the outstanding quality of our services, we realize that from time to time issues may arise that provide opportunities for improvement.  If you have suggestions or concerns related to your care or the services you receive, please call our hospital operator (extension 0) and ask to speak with the nursing supervisor.  If you wish to share your hospital experience with hospital administration, you may call Quality & Risk Director at 704-838-7566. 

Written correspondence to the director should be addressed to:
                Director of Quality & Risk Management
                Davis Regional Medical Center
                PO Box 1823, Statesville, NC 28687

Complaints that remain unresolved may be forwarded to:
                North Carolina Department of Facilities Services,
                Complaint Intake Unit, 800-624-3004
                    or
                Joint Commission on Accredition of Healthcare
                Organization Office of Quality Monitoring, 630-702-5636,